- Contact our customer support team within 30 days of receiving your order to request a return.
- Provide your order number and the reason for the return.
- If your return is approved, we will provide return instructions and the return shipping address.
- Securely package the item in its original condition and ship it back to us.
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Important: Opened, used, or non-returnable items are not eligible for returns unless they arrive damaged, defective, or incorrect. Customers are responsible for return shipping costs unless the return is due to our error.